We accept payments via Paypal, credit card (Visa, Mastercard, Maestro, American Express), Apple Pay, Google Pay, Shopify Pay, Sofort, Klarna Pay Later and bank transfer. You may choose your preferred payment method during the checkout process. Availability of methods may depend on your country and the electronic device you are using.
Our shop supports the following currencies: AUD, CAD, DKK, EUR, GBP, JPY and USD. You may choose your currency in the header menu.
*) COVID-19 Update - As long as international shipping restrictions apply, we charge a flat rate of 40,00 EUR for non-EU shipments. Shipping within Germany and the EU is complimentary.
We offer free international standard shipping with DHL or Deutsche Post.*) Expedited shipping with DHL Express is available upon enquiry and at buyer's expense. Your order will usually ship within two working days after purchase. You will receive a shipping notification with tracking details as soon as your purchase is on the way.
For security purposes, first-time orders can only be shipped to the cardholder's billing address or a corporate work address that can be verified independently.
Please note that we do not ship via freight forwarders.
Estimated standard shipping times:
|Germany||1-2 working days|
|EU + Switzerland||2-5 working days|
|World||5-15 working days|
According to our experience, worldwide shipments are usually processed swiftly and arrive within 1-2 weeks, but the actual delivery time will individually depend on your location, carrier and customs processing as well as other circumstances such as holidays. If you need more detailed info about the delivery time to your destination or require a quote for expedited shipping with DHL Express, please contact us.
Please note that you are responsible for any import duties, taxes or other charges that may be imposed by your country.
Items shipped internationally may be subject to customs duties, taxes or other charges set by the destination country. These fees are not calculated prior to customs clearance in that country and are in addition to the price and shipping cost you are charged when checking out. Any customs duties and taxes that apply are your responsibility. Your shipping provider will contact you about these fees which must be paid before the delivery of your purchase is scheduled.
We accept returns from EU-customers within 14 days after receipt of purchase. We currently don't accept returns from non-EU customers.
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